Our support charter
- We'll make it easy to contact us, displaying phone, email and web addresses clearly.
- We'll respond to your query quickly. For emails and web this means within 24 hours.
- If you call us, we won't keep you hanging around and we'll always endeavour to answer your questions without passing you around.
- We'll keep our advice simple, clear and easy to understand.
- We'll maintain a first rate online knowledge base
Support documents
To filter the list, use the dropdown menu below. Alternatively, you can use the search box in the top right of the site to search using keywords.
- Jan20
A brief overview of the services provided by Soho66
- Jan20
An overview of the Soho66 Voice over IP (VoIP) platform and how to subscribe
- Jan20
How to subscribe and start receiving faxes through your email.
- Apr13
How to start using the outbound fax service
- Jun11
A short guide, discussing the options when setting up your VoIP account
- Jun18
How to configure the SIP client on Nokia handsets to use the Soho66 service
- Jun18
General information about connecting to the Soho66 VoIP service
- Jul17
Information about connecting to the Soho66 VoIP service when using Grandstream GXP1200, GXP2000, GXP2010 & GXP2020 phones
- Dec16
Information about connecting to the Soho66 VoIP service when using Siemens A580, C475 and S68 phones
- Oct31
Information about connecting to the Soho66 VoIP service when using the SNOM 300 phone
