Soho Gems

Soho are proud to offer our customers services in addition to our standard features list. Our additional services are available as an option for users of our Business VoIP package. These services are chargeable, allowing us to keep our Standard Pricing low.

We feel our add-on services represent great value for our customers, so we like to think of them as our 'Gems'.

Virtual Receptionist

Don't rely on people leaving a voice mail message when you're too busy to answer a call, choose Virtual Receptionist, our service for people who are looking for a professional call answering platform. Sign up to our package, and rest assured that you'll never miss an important call again.


Call Recording

Enjoy easy access to your Call Recordings via our online fully-searchable database. Choose as many or as few lines to record on our secure, reliable platform. Whether you're looking to improve training, to evaluate staff performance, or if you'd just like a record of your calls for peace of mind, our Call Recording package offers an affordable option. With either 1 year retention or a 6 year retention package, our option meets most business needs.


Call Director (IVR)

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Call Director is our professional IVR service. For a low monthly fee, users are able to add IVR which covers the entirety of their account. Our monthly fee includes access to our library of professionally recorded voice prompts, and also the ability for users to record their own sound files. At an additional charge, we are able to record personalised prompts in the same voice as the standard menu, allowing users to develop their own menu seamlessly.


All of our additional services can be added by going to your control panel, and selecting the relevant service. If you need further information then please give us a call.

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