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Frequently asked questions about the quality of your VoIP service.
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VoIP Troubleshooting
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Audio Issues
I can't hear properly when using my phone.
Issues making calls
I'm having trouble making and receiving calls
'Withheld' Number
Why does my number show 'withheld'?
0.0.0.0 IP address
My phones IP address shows 0.0.0.0
192.168.0.160 IP address
My phone shows 192.168.0.160 as an IP address
I have no audio on calls
I have no audio on calls
Locked Keypad
The keypad is locked on my phone
No audio using headset
No audio using my headset
Incorrect time
Incorrect time on showing on my phone
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