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VoIP Troubleshooting
'Withheld' Number
My number is showing withheld or blocked when I'm dialing out
By default, all numbers have a withheld caller ID presentation but this can easily be changed via your account. Follow these steps to present your number:
- Log in to your account at “My Soho66”.
- Click on “Your Numbers”.
- Find the number you would like to change and click on it.
- Look for “Caller ID Presentation” and drop down the box to present your number.
- Hit OK at the bottom of the page and this will then present your number when dialing out.