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KevinL3
#1 Posted : Wednesday, December 23, 2015 4:47:39 PM
Rank: Newbie

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Joined: 10/18/2010
Posts: 1
Hi, I've contacted support directly twice about this without reply!

When I add my external mobile number as the redirection to call it gets ignored and goes straight to voicemail, effectively missing out a step in the routing wizard process. This has been happening for over a month, yet it worked correctly beforehand and I've not changed anything.

Can anyone please help me with this as the support team seem to be ignoring me!

Thanks
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RobertT
#2 Posted : Monday, January 04, 2016 10:27:31 AM
Rank: Administration

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Joined: 7/9/2009
Posts: 47
Hi Kevin,

I'm sorry that you don't appear to have had a response to your emails, would you be able to email us again at support@soho66.co.uk and perhaps give us a call on 03333 443443 to confirm we have received your email?
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