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No hold music? Options
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FearghalC
#1 Posted : Sunday, January 29, 2012 6:08:20 PM
Rank: Newbie

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Joined: 1/29/2012
Posts: 1
When I place a call on hold, it just goes silent.

Do I need to enable call hold music or should it be enabled by default?

Thanks.
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RobertT2
#2 Posted : Monday, January 30, 2012 9:21:06 AM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi Fearghal,

Hold Music is enabled by default with all our numbers, it may be that your phone does not support the feature, Siemens Gigaset phones for instance will simply mute the audio on a call when a call is placed on hold. What make and model of phone are you using?
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