Welcome Guest Search | Active Topics | Log In | Register

Call doesnt divert quickly enough Options
Previous Topic · Next Topic
AlanO3
#1 Posted : Friday, August 24, 2012 2:58:10 AM
Rank: Newbie

Groups:

Joined: 8/24/2012
Posts: 1
I have just set up my routing. I want any incoming calls to divert straight to my mobile and then on to my Voip message minder after 20secs of ringing the mobile..

The problem I have is that the call doesnt divert to my mobile untill after 13 seconds of ringing. Considering it may take me 5-10 to then answer my mobile the caller could be waiting 23 seconds to get an answer.

Its unrealistic that a caller will wait this amount of time for an answer.

Is there anyway of shortening the time?
Back to top
 Report Abusive | Report SPAM
StephenL4
#2 Posted : Wednesday, September 19, 2012 9:55:33 AM
Rank: Advanced Member

Groups:

Joined: 3/6/2012
Posts: 57
Hi Alan,

Can you email support@soho66.co.uk with this problem? They will require further information to resolve the issue for you.
Back to top
 Report Abusive | Report SPAM
ChrisJ6
#3 Posted : Saturday, February 23, 2013 7:07:55 PM
Rank: Newbie

Groups:

Joined: 2/23/2013
Posts: 1
Was this resolved ? I have just started testing with the service and note that the call forward time to the first mobile number is about 10 seconds
Back to top
 Report Abusive | Report SPAM
StephenL4
#4 Posted : Monday, February 25, 2013 10:27:31 AM
Rank: Advanced Member

Groups:

Joined: 3/6/2012
Posts: 57
Hi,

There can be a delay when forwarding to a mobile while the mobile is located on the network by your mobile provider, however this should be only a few seconds. If this is still a problem the please email support@soho66.co.uk with a brief description of the issue.
Back to top
 Report Abusive | Report SPAM
Users browsing this topic
Guest (4)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Soho66 Theme by Daryl Burns (Soho66) (Soho66)
Powered by YAF 1.9.3 | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 8.930 seconds.