CraigS2 wrote:Could you modify the file naming convention for the pdf attachments (as I can't change the OS on my phone!!!! ) to remove the additional full stops?
Whilst it doesn't help the original poster, sadly this is a case where the difficulties being experienced by the user arise solely from Microsoft's cavalier attitude to open standards.
The filename format used by Soho66 is perfectly valid, but it seems that the problem is simply yet another unresolved bug in Windows Mobile, which lags a very poor third in mobile phone OSs and, frankly, is unlikely to survive in the longer term. Unfortunately, I can only suggest that you raise the issue as customer feedback, asking why Microsoft doesn't care about the problems caused for users by its poor quality software.
Another example is the use of the ampersand ("&"), a perfectly legal character for use in the local part (before the @domain) of e-mail addresses, acording to RFC2822, as agreed by the IETF, this being the global standard for e-mail addresses. Yet most UK Government IT systems (built using Microsoft's proprietary "BizTalk") won't accept an address containing an ampersand - basically, due to the fact that the security flaws in Windows mean that it is particularly susceptible to buffer overfolows containing the & character.
It's outrageous that some members of the public using perfectly legal e-mail addresses cannot use most Government Web sites simply because Microsoft cannot write good quality software!