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ColinD1
#1 Posted : Friday, April 16, 2010 8:34:20 AM
Rank: Newbie

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Joined: 4/16/2010
Posts: 3
hi iam a new customer and i have a voip number and iam useing the x-lite software on my laptop if i was to buy a second voip number cause i use both numbers on the x-lite as it show theres a line one and line to on the xlites phone front ???
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RobertT2
#2 Posted : Friday, April 16, 2010 11:47:20 AM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
Posts: 94
Hi Colin,

The line one and line two on X-lite refer to the two line appearance of the phone, ie you can receive a call on line one, another call comes in on line two and you can put line one on hold while you take the call on line two. There is a way of receiving calls on two numbers with x-Lite and that is by forwarding calls from the second number to the first via your control panel on our website.

Regards R
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ColinD1
#3 Posted : Sunday, April 18, 2010 2:48:08 AM
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Joined: 4/16/2010
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it will not allow me to add a second line in the set up for my accounts useing x-lite it will not allow me to add a second account so how could i add a second number to the softphone sorry if its a silly question but iam new to all this like iam geting there slowley i just want to add a second number at some point to my phone
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RobertT2
#4 Posted : Tuesday, April 20, 2010 4:58:17 PM

Rank: Soho66 Staff Member

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Joined: 8/17/2009
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Hi Colin,

This is something you would configure through the control panel of your account on our website, not in X-Lite, essentially you would have two numbers on your Soho66 account and would route the second number to ring the extension number of your first number, and would configure X-Lite with the VoIP settings of the first number. Hope this helps.
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