Email to Fax supported attachment Types and limitations
The following table lists file types supported as attachments.
Note: Attempting to send a file with an extension which is not its native extension, as defined below, will result in an error.
| Document Extension | File Type |
|---|---|
| DOC, DOT, DOCX | Microsoft Word 97, 2000, XP, 2003, 2007 |
| XML | Currently supported XML types Microsoft Word 2003 XML |
| Adobe Acrobat | |
| TIF | Group 3 TIFF, may be in standard or fine resolution *** |
| TXT | ASCII Plain Text |
| XLS, XLSX | Microsoft Excel 97, 2000, XP, 2003, 2007 Note: Only active worksheets will be faxed |
| HTM/HTML** | HTML files |
| MHT** | MHT web archive files; HTML with embedded images |
| URL | Windows URL files Note: The contents of the linked page will be faxed |
| PPT, PPTX | Microsoft PowerPoint 97, 2000, XP, 2003, 2007 |
| GIF | Non-animated GIF files * |
| JPG | JPEG files * |
| PS | PostScript |
| EPS | Encapsulated PostScript |
| RTF | Rich Text Format |
| BMP | Windows Bitmap * |
| PCX | PC Paintbrush Bitmap * |
| SNP | Microsoft Access Snapshot (Version 10 on Windows 2000) |
| ZIP | Any of the above file types may be compressed as a zip file. Multiple files within a single zip file are allowed. |
* For best results use only monochrome (1-bit color, not grayscale) with the following image sizes
** HTML documents are rendered using MS Internet Explorer, with page margins set to 10.16mm (left, right, top, and bottom)
***Image Sizes
Standard Resolution | Fine Resolution | |||
Width | Height | Width | Height | |
| A4 | 1,728 | 1,169 | 1,728 | 2,338 |
| Letter | 1,728 | 1,100 | 1,728 | 2,200 |
| Legal | 1,728 | 1,400 | 1,728 | 2,800 |
| B4 | 2,048 | 1,357 | 2,048 | 2,714 |
Limitations
- Maximum number of pages per fax: 100 pages (or more by special request).
- Maximum total filesize of fax attachments: 20MB
- Maximum total filesize of fax attachments, where the email is electronically signed: 10MB
- No support for password-protected files.
- No support for read-only files (which bring up a pop-up when opened)
