Help
Hardware Phones
Grandstream Series
GXP Series Phones
 

Prerequisites

Before you start, you need to know your VoIP username, password and the server that your number is connected to. You can do this from your Soho66 account, by clicking My Soho, then "Your Numbers", then the telephone number that you wish to connect to. The VoIP username and VoIP password are near the bottom of the page, in a section entitled VoIP Settings.

Step 1: Locating the IP Address of your Device

Plug the Ethernet cable into the LAN port on the device and the other end into your Broadband router/Network switch and obtain the phone's IP address as follows:

Newer Grandstreams (GXP2130/2140/2160)

  • Press the UP and it will show the IP address of your device, something like 192.168.1.15.

Older Grandstreams (GXP1400/1405, GXP2100, GXP2120/2124)

  • Press MENU (circle key inbetween the 4 arrows), select STATUS and then NETWORK STATUS and look for IPv4. The phone's IP address should appear on the phone's screen, something like 192.168.1.15. Type the IP address into a web browser's address bar on your PC/Mac. Should this be correct, it will show you the login screen for your device as shown below.

    Older Grandsteam Firmware

GXP1400old

            Default Password

                    admin

   Newer Grandstream Firmware

GXP1400new

             Default Password

                     admin

  Newest Grandstream Firmware

GXP2140

 Default Username and Password

                   admin

The default passwords can be found below your login screen, type the password and then press Login. The configuration page should appear. Once logged in, click on the accounts > Account 1 > General.

Configure your account as shown below:

  • Set “Account Name” to anything you wish
  • Set “SIP Server” to sip.soho66.co.uk:8060
  • Set “SIP User ID” to your VoIP Username
  • Set “Authenticate ID” to your VoIP Username
  • Set “Authenticate Password” to your VoIP Password
  • Set “Name” to anything you wish

GXP Settings new

Once all information has been added, click on 'Save and Apply' to save the settings for this section.

Step 2: Setting NAT Traversal

Click on 'Network Settings' on the left hand side and enter the following information:

  • Set “NAT Traversal” to Keep-Alive

gxp new nat

Once all information has been added, click on 'Save and Apply' to save the settings for this section.

Step 3: Setting the Local SIP Port

Click on 'SIP Settings' and the 'Basic' and enter the following information:

  • Set “Local SIP Port” to 8061

gxp new sip

Once all information has been added, click on 'Save and Apply' to save the settings for this section. Upon this, click on 'REBOOT' in the top right hand corner to reboot the device.

 


Configure your account as shown below:

  • Set “SIP User ID” and “Authenticate ID” to your VoIP Username
  • Set “SIP Server” to sip.soho66.co.uk:8060
  • Set “Authenticate Password” to your VoIP Password

Step 2: Setting the local SIP Port and NAT Traversal

Configure your Local SIP Port and NAT Traversal options as shown below:

  • Set “Local SIP port” to 8061
  • Set “NAT Traversal” to Keep-Alive

GXP Local SIP

GXP nat

Step 3: Configuring the DTMF mode

Configure your DTMF settings as shown below:

  • Set DTMF to "via RTP  (RFC2833)"

gxp DTMF

Click UPDATE at the bottom of the configuration page, then click to view your changes and then click REBOOT on the phone menu screen. Make sure you click UPDATE before clicking REBOOT to make sure your changes are implemented correctly.

 
 
© 2007 - 2024 PebbleTree Ltd.
Business VoIP & Fax to Email
Follow Soho66 on Twitter
Direct Debit
PCI compliant